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In the beginning of this crisis, organizers of major conferences and tradeshows were canceling with very little lead time. For refunds, take the lead from what airlines and hotels are doing for individual cancellations. Identify expenses that can be cut. Think outside the box on where you should make new investment.
Explicit attendee behaviors like sessions favorited or handouts downloaded in the mobile app can be the most helpful intelligence for future planning. Purchasing Influence/Role — Most conferences with a tradeshow collect data on annual budget, role in the purchasing process, and product/service interests.
Expenses for exhibitors at association tradeshows have increased significantly while corporate marketing budgets have remained flat. Transportation providers from airlines to shuttle bus providers to shared ride services and taxis are all raising fees.
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