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Creating Leaders The Ritz-Carlton Way

Smart Meetings

In 1996, Disney Institute launched to teach the highly successful Disney approach for customer satisfaction (or guest happiness, as Disney culture calls it) to managers and executives in a range of industries far removed from hospitality—like health care, automotive and retail.

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Top Booths from the 2024 New York International Auto Show

Event Marketer

Approximately 20 major automotive brands exhibited on the main level of the Javits Convention Center for the 124-year-old NYIAS show, which ran March 29 through April 7. The 2024 New York International Auto Show featured a tight cast of brand characters as well as lessons in organizing supersized booth footprints. Partner : George P.

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Incentive Lessons from SITE

Smart Meetings

SITE CEO Annette Gregg analyzes incentive travel for 2023 and predicts trends for 2024 Annette Gregg, CEO of Society of Incentive Travel Excellence (SITE) , was the speaker at this December’s Smart Meetings’ Smart Chat Live!

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Incentive Lessons from SITE

Smart Meetings

SITE CEO Annette Gregg analyzes incentive travel for 2023 and predicts trends for 2024 Annette Gregg, CEO of Society of Incentive Travel Excellence (SITE) , was the speaker at this December’s Smart Meetings’ Smart Chat Live!

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The Business of Coming Together

Smart Meetings

A gifted storyteller, writer, author and speaker, Doug Binder makes business personal for audiences and engagements of all kinds.

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DRPG TAKES CLIENTS BACK TO COLLEGE FOR BIGTALK 2023

Prestige Events Magazine

Notable guest speakers included Shani Dhanda, award-winning disability specialist and broadcaster, Orla Pearson, co-founder of MyClearText, as well as Russell Soden of Teamology. The tailored list of subjects was consciously applied back to marketing, events and communications.

2023 147
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How to Ease Election-Week Tension at Meetings

MeetingsNet

Planners for the Specialty Equipment Market Association's annual trade show, which centers on the specialty automotive parts industry, realized early on that the 2024 show's overlap with the election could cause stress among attendees.