Tue.Aug 20, 2024

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How to Map Out the Event Attendee Journey: 5 Key Steps

Attendease

Creating an amazing attendee experience is the key to a memorable event. But how can you ensure every single touchpoint meets and exceeds expectations? The answer lies in mapping out the complete event attendee journey. An attendee journey map is a visual representation of all the interactions and experiences your attendees will have before, during, and after your event.

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Reimagining Luxury Venues for Meetings and Events

EventMB

This content was created collaboratively by the Grand America Hotel and Skift’s branded content studio, SkiftX. There isn’t a single definition of “luxury” for hotels and meeting venues, but attendees recognize it when they experience it. Despite challenges like rising costs and staff shortages, planners must create a unique experience that makes attendees feel like VIPs, fostering long-term loyalty and enhancing their performance after the event.

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In Search of Something Better for the Events Industry

PCMA Convene

We asked event planners what event sacred cows they think need to go away or change. (Illustrations by Dale Crosby Close) The pandemic served as a wake-up call to the meetings industry, but perhaps we’ve hit the snooze button. Rendered impossible by COVID, face-to-face events have since returned with a vengeance — and in all too many cases, in rinse-and-repeat mode.

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Do Babies Belong at Conferences?

EventMB

A conference focused on female founders would seem like an accepting place for babies, wouldn’t it? Elena Brandt, the founder of a market research startup called Besample , was excited to attend the Y Combinator Female Founders Conference 2024 , in August. She flew from Tallahassee to Miami and on to San Francisco with her six-month-old son Darwin in tow.

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Elevate Your Event Experience to the Next Level

In order to create a successful event, you must: Optimize Event Website and Registration Process Utilize Social Media Platforms Effectively Implement Targeted Email Campaigns Harness the Power of Video Content Benefit from a Mobile App Download now and learn how to simplify this process with Eventpedia.

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Onboarding event customers for success: Building trust in the event industry

Planning Pod

In the fast-paced world of events and venues, first impressions matter. The way you onboard new clients sets the tone for their entire experience with you and your business and plays a huge role in determining their satisfaction with your services. A smooth and efficient onboarding process builds trust and reduces stress during planning stages for both you and your clients, and ultimately ensures successful execution of their event.

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Starting an event planning business: Your guide to turning a passion for planning into profit

Planning Pod

Are you a born organizer with an eye for detail? Do you find yourself dreaming up the intricacies of perfectly executed events? If so, starting an event planning business might be the career for you. Let’s be honest…the event industry is a passionate but sometimes anxiety-filled one. Crafting once-in-a-lifetime experiences while dealing with unpredictable challenges (weather disruptions, equipment malfunctions, and unreliable vendors) often equals intense pressure for event coordinators and wedd

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Do Babies Belong at Conferences?

EventMB

Skift Take: A nursing mom brought her infant son to a women’s conference. She thought it would be a non-issue. It was anything but.

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4 Event AV Contracting Tips to Consider

Smart Meetings

Scott Frankel Attendees to Smart Meetings’ Culinary Experience, hosted at Paris Las Vegas, were treated to a free learning session led by Scott Frankel, president of Animatic Media LLC & Conference-On-Demand + LIVE. With an event production career that spans over 26 years, Frankel was a perfect choice as speaker to educate our audience on the fine details of AV contracting.

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Reimagining Luxury Venues for Meetings and Events

EventMB

Skift Take: While luxury may mean something different to every attendee, attention to detail and customer service distinguish top-tier venues.

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Unlock the Secrets of Event Marketing Masters

The greats learn from the greats. Set yourself and your team up for success with tried and tested strategies and insights from event marketing geniuses at Vanta, Partnership Leaders, Quantum Metric, Rocketlane, and Explori.

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In Search of Better Event Structure and Programming

PCMA Convene

In the July-August Convene issue , editors asked event professionals from around the world to share their sacred cows — those event practices or traditions that they think are out-of-date and need to be overhauled or replaced — and their solutions. Here we share the responses that focus on the structure and programming of events, beginning with what Huong Nguyen, the CEO and founder of Shiloh Events, had to say about the use of badges at events.

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Orlando Set for Entertainment and Hotel Upgrade

EventMB

Orlando has some impressive projects in the works. The city that has topped the last seven editions of Cvent’s destination rankings is set for a significant upgrade. It comes at a good time for Visit Orlando’s new chief sales officer, Lisa Messina, previously chief sales officer for the Las Vegas Convention & Visitors Authority. Resorts and Hotel Updates The 1,641-room Hyatt Regency Orlando has been sold for $1.02 billion to Ares Management and Rida Development.

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3 Events That Delivered Both Connection and Education

PCMA Convene

If noisy, crowded receptions aren’t achieving the human connection your attendees crave, try adjusting your program. Beth Surmont, CMP-Fellow, FASAE, CAE There is a growing tension between what attendees want to get out of an in-person event, and what their bosses — the approvers — want to be the result of their participation. “I travel to events to network with my peers,” we are told time and time again, “but my boss will only approve my travel if they see a lot of education options.

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What makes Trinity House a Unique Conference Venue?

Event Industry News

What makes Trinity House a Unique Conference Venue? Amongst many aspects, the exceptional views of the Tower of London from four of the five elegant south-facing rooms. Height, light and space are in abundance in this Georgian gem located on Tower Hill.

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How to Get Speakers, Exhibitors, and Attendees to Promote Your Event With Video

In this best practices guide, you’ll learn how to tap into the cost-efficiencies of advocacy and word-of-mouth marketing with video. Examples include speakers providing a preview of their upcoming sessions, exhibitors creating “please stop by” invitations and attendees creating “looking forward to seeing you” introduction videos. Learn about best practices and programs created by leading companies and associations including ASIS, AUVSI, SuperZoo, National Restaurant Association, World of Concret

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Catalyst Awards 2024 Nominations

Smart Meetings

Nominate Your Favorite Supplier for Our 2024 Catalyst Awards In every successful event, there’s a person who stands out, going the extra mile to ensure everything runs smoothly. Whether it was the proactive problem-solving of a destination contact, the seamless setup orchestrated by your client services manager, or the innovative solutions from your AV partner – their efforts deserve recognition.

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UK Festival Awards announces Bristol to host 2024 edition

Event Industry News

The UK Festival Awards returns on 3rd December 2024, hosted this year in the UK’s festival city, Bristol. Organisers have announced this year’s awards will be held in the former industrial space, Document, with the UK’s festival industry converging to celebrate achievements and successes from the last year.

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Boil ‘Em If You Got ‘Em: Crawfish Party Plans That Snap

Sendo

Are you ready to throw a crawfish boil party that will have your guests clawing for more? Look no further! In this guide, we’ll dive into the deliciously fun world of crawfish-catching contests and boil parties. Get ready to snap up some unforgettable memories and tasty crustaceans! Why Host a Crawfish Catching Contest and Boil Party? Because, Why Not?

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Turning Your Events into Unforgettable Adventures: Awe-Nest’s State-of-the-Art Innovations

Canadian Special Events

In the realm of event engagements, Awe-Nest shines as a beacon of originality and imagination. Intending to transform events into experiences, Awe Nest utilizes advanced technology and creative design to engage audiences and create enduring memories. Upon entering an Awe-Nest event, guests are welcomed by a blend of technology and creativity. The company offers a range of experiences, from augmented reality (AR) cards that animate images to holographic photo booths that transport individuals to

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B2B Events in 2023 - What You Need to Know

Get ahead of the curve and stay informed with Zuddl's industry report on the future of B2B events in 2023. Stay up-to-date on the latest trends and insights from leading experts in the field. Make informed decisions and stay ahead of the competition.

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Welcome To Skiddle: Network Sheffield

Skiddle

Sheffield, the UK’s fourth-largest city, boasts a vibrant nightlife scene, fueled by a diverse array of venues and a thriving student population. Among these venues is Network Sheffield , one of the city’s newest and most popular live music spots, and we’re thrilled to welcome this dynamic venue and its fantastic team to Skiddle! A collaboration between Music Junkee, a store dealing in musical instruments, and DINA, a grassroots arts centre and venue, Network Sheffield opened b

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Rodeo Crew

Event Industry News

We have access to all levels of event staff and have a crew of accomplished event production staff, site crew and technicians. We pride ourselves on professionalism, efficiency and respect, which has propelled our reputation as a premier crewing service supplier to event production companies in the UK.

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How a Medical Conference is Driving Health-Care Innovation

PCMA Convene

WHAHC 2023 in Barcelona featured 74 specialized talks in 31 sessions with 94 expert speakers. Of the many rapid-fire changes the health-care field experienced during the pandemic, perhaps some of the quickest to evolve were health-care delivery models and services offered outside the hospital. A natural outgrowth of patients’ concerns about being treated at a hospital and potentially exposing themselves to COVID, they also served to relieve hospitals stretched beyond capacity treating COVID pati

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fomo marketing mastery: techniques to boost event engagement

SevenEvents

in today’s hyper-connected digital age, fear of missing out, or fomo, has become a powerful psychological driver influencing consumer behaviour. but what is fomo in event management ? and how do we leverage this into a fomo marketing strategy. this sensation of anxiety or apprehension that others might be having rewarding experiences from which one is absent is a potent force that savvy marketers can harness to drive engagement, particularly for events. from music festivals to webinars, u

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Download Now: 2022 Virtual + Hybrid Event Platform RFP Template - Enterprise Edition

Download 200+ new RFP questions for hybrid and virtual event technology success. After 10,000 downloads, the SpotMe Virtual + Hybrid Event Platform RFP Template is the ultimate procurement tool for event technology. This template is ideal for companies looking for a vendor to fulfill their specific virtual + hybrid event platform needs and requirements!

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How to Make Your Event F&B Appetizing to Everyone

PCMA Convene

In the July-August Convene issue, editors asked event professionals from around the world to share their sacred cows — those event practices or traditions that they think are out-of-date and need to be overhauled or replaced — and their solutions. Here we share their ideas that focus on event food and beverage. Too Much Food Amelie Tremolieres “One outdated practice in the business events industry that needs to change is how we tend to overorder food so attendees have more than enough to eat, wh

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Building and Maintaining Vendor Relationships in the Busy Season

Special Events

Try incorporating these strategies into your workflow to strengthen your vendor network throughout the busy season and beyond

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4 Ideas to Improve Conference Exhibits

PCMA Convene

In the July-August Convene issue, editors asked event professionals from around the world to share their sacred cows — those event practices or traditions that they think are out-of-date and need to be overhauled or replaced — and their solutions. Here we share their ideas that focus on exhibits. Expo Halls “The waste is a real issue when it comes to traditional trade shows.

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Registration Opens for EDPA ACCESS 2024

Exhibitor Magazine

Registration is now open for EDPA ACCESS 2024, happening from Tuesday, December 3rd to Thursday, December 5th, 2024. This year, we're heading to t.

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The Ultimate Guide to Hosting Hybrid Events For Your Association

For associations, the hybrid model is the future of the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. Hybrid events provide increased reach and scalability, improved engagement with association members, and insights from real-time analytics, making them an absolute necessity. This ready-to-use playbook presents a framework for event organizers embarking on the hybrid events journey.

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‘People Don’t Like to Be Sold to’

PCMA Convene

Huddles offer participants a chance to brainstorm challenges, provide a sounding board for future opportunities, and empower idea generation. When explaining Huddles, John Schlaefli starts off by saying what the concept is not: “What we absolutely don’t do is we don’t have a load of content in one room and then the delegates come out and they look to the right and there’s some nasty, darkly lit room with tabletops, and they go, ‘Oh sh*t, I’m not going to go in there because somebody might try an

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Sustainability in Corporate Events: Embracing Eco-Friendly Practices

Unique Venues

In today’s corporate landscape, sustainability is no longer a mere buzzword but a crucial consideration in all aspects of business operations, including event planning. The growing importance of sustainability in corporate events is driven by increasing awareness of environmental issues and the need for businesses to demonstrate their commitment to eco-friendly practices.

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Leveraging Event Data and AI for Business Success

Certain

Harnessing the Power of Event Data: Key Points From Our Webinar Webinars are a rich source of valuable insights, and ours was no different. In our recent session, we explored the important role of event data in driving tangible business results. We were joined by Christina Rasco, CEO of Attendee Management, a leading registration services […] The post Leveraging Event Data and AI for Business Success appeared first on Certain, Inc.