Smart Meetings

APRIL 8, 2025

Inside IACC’s vision for a smarter, greener future in meetings and hospitality Attendees at this years 2025 IACC Americas Knowledge Exchange in College Station, Texas, were in for an exciting experience. Thats why we include speakers on negotiation, influence and professional development. Its all connected.

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2025 Food and Beverage Sustainability Education 241

Smart Meetings

MARCH 7, 2025

With fewer daycare services available, many of the remaining providers are priced beyond affordability for hospitality employees. Hotels will likely give less room for discounts or concessions, and early contract negotiations will be crucial to locking in favorable rates.

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Smart Meetings

NOVEMBER 13, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

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Insurance 2024 Financial Negotiating 244

Smart Meetings

DECEMBER 22, 2023

Tips for Negotiating Your Next Big Event Contract Cheryl M. Payne, strategic partner at INNOV8 Meetings + Events , gives her take on the current marketplace of contract agreements and stipulations and its impact on meeting planners and how to negotiate that next big event contract. In short, think big.

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Contracts 2023 Negotiating Financial 264

Smart Meetings

OCTOBER 18, 2022

Negotiate a clause about what will make an event financially important to go forward and negotiate based on that.”. Instead, talk about concerns of people canceling and negotiate at what point it doesn’t work. Fee Negotiation. Read More : Mike Dominguez’s Vision for Hospitality Restaffing. That doesn’t help you.

Hotels 246

Hotels Negotiating Contracts Financial 246

Smart Meetings

MARCH 20, 2024

Cohen, a partner at Cohen, Cooper, Estep & Allen LLC, who specializes in entertainment, criminal defense and hospitality law, to chat about what planners should consider adding to their contracts in 2024. Smart Meetings sat down with Darryl B. We can make it right.” How many comp rooms are available? Limit your liability.

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Contracts 2024 Negotiating Food and Beverage 246

SmartMeetings

JULY 9, 2019

Webster’s Dictionary defines negotiation as “the act or process of having a discussion in order to reach an agreement.” According to veteran hospitality attorney Lisa Sommer Devlin, “Negotiating is about bargaining power. More : Master Win-Win Negotiations for Your Contracts. Makes sense, but what does it really mean?

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Negotiating Contracts Hotels Hospitality 98

Smart Meetings

SEPTEMBER 20, 2021

Master the Negotiation. Once you have made the ask, the work of negotiation begins. Since pre-negotiation often determines the outcome, Fragale laid out the work that needs to happen before the conversation. Let the emotions go and don’t take a no personally. It might just be the wrong timing. Get used to being uncomfortable.

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Smart Meetings

OCTOBER 3, 2023

Master planner consultants offer 6 tips for negotiating your next corporate event Does this sound familiar? The hotel’s role is hospitality and so they want to take care of you, said Shaffer, but you don’t want to be surprised later with how much they added to the bill for three photocopies. What should you include in the RFP?

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Negotiating Contracts Hotels Consulting 264

Smart Meetings

JULY 12, 2024

Englander takes on the role of account manager as well, and will assist with all aspects of site selection and contract negotiation processes. Najera has honed his skills in marketing throughout his two decade career, working across various sectors, including advertising and hospitality.

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Ecommerce Hospitality Hotels Site Selections 265

Smart Meetings

AUGUST 23, 2018

Strike votes by hospitality workers in Las Vegas and, now, Chicago could be harbingers of more labor actions in response to loss of job security caused by automation, according to labor experts. Negotiating points include pay, pension reform, year-round health insurance, staffing levels and job security. An August 31 Deadline.

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Hospitality Hotels Tech Negotiating 124

Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

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Insurance Negotiating Sustainability Contracts 130

Smart Meetings

DECEMBER 13, 2018

Three weeks after Hyatt Corporation confirmed that it would cut planner commissions, thereby following the lead of three other large hospitality companies, Meeting Planners Unite held its first conference in Washington, D.C. MPU’s leadership is also focused on negotiating for new sources of revenue for planners.

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2019 Meetings Insurance Negotiating 223

Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Negotiating Sustainability Contracts 130

Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Negotiating Sustainability Contracts 130

Smart Meetings

SEPTEMBER 7, 2018

More: Hospitality Strike Votes Could Increase with Arrival of High-Tech Hotels, Minimum Wage Increases. The union represents more than 15,000 hospitality workers across the Chicago area, and more than 6,000 workers are covered by the expired contracts. Each hotel company negotiates separately with the union.

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Hotels Negotiating Contracts Hospitality 160

Smart Meetings

MAY 16, 2024

In 1996, Disney Institute launched to teach the highly successful Disney approach for customer satisfaction (or guest happiness, as Disney culture calls it) to managers and executives in a range of industries far removed from hospitality—like health care, automotive and retail.

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Smart Meetings

MARCH 14, 2023

Read More: Cvent’s Event Tech Roadmap According to filings, at the end of last year, Cvent had approximately 22,000 customers globally in the corporate, non-profit, higher education and hospitality sectors as of December 31, 2022.

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2022 2021 Negotiating Contracts 246

Smart Meetings

SEPTEMBER 1, 2022

However, with the chaotic state of staffing in the hospitality industry, the 140th year of celebrating labor unions merits a second look. Unionized hotels provide the stability and training that hospitality workers are seeking—they could be part of the solution to the shortage that meeting planners are waiting for.

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Hospitality Contracts Hotels 2021 246

Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Negotiating Sustainability Contracts 130

Smart Meetings

SEPTEMBER 12, 2018

The strike vote came after months of negotiation between Unite Here Local 5 and Marriott. Year-round health benefits and worker protection against automation are reportedly among the major issues on the negotiating table. A Marriott International spokesperson said: “We have been in negotiations with Unite Here Local 26 since April.

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Hotels Negotiating Hospitality Tech 153

Event Marketer

JUNE 26, 2023

Attendees first checked in the same way they would on the Resy app, then were taken inside the tent, where they received a hot hand towel, water and a black-and-white cookie from Russ & Daughters—all nods to Resy’s hospitality chops. Resy negotiated with its restaurant partners to hold the reservations for dates two weeks out.

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Smart Meetings

OCTOBER 21, 2021

Negotiating for the Win-win. Ryan Dohrn, president of Brain Swell Media , reframed the art of negotiation as a basic skill that can be improved with practice and perspective. Negotiation is not an act of war, it is an act of discovery,” Dohrn explained. Check out all the fun photos from the event here ! he asked.

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Negotiating Meetings Hotels Sports 246

Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Negotiating Sustainability Contracts 130

Smart Meetings

NOVEMBER 15, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Sustainability Negotiating Contracts 130

Smart Meetings

NOVEMBER 15, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Sustainability Negotiating Contracts 130

SmartMeetings

JANUARY 17, 2025

Tyra Warner, assistant professor and department chair of Hospitality and Tourism Management at College of Coastal Georgia, has seen hotel negotiations from every angle. in hospitality. in hospitality. A fees and surcharges clause is something everyone should have, Warner says.

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Contracts 2025 Negotiating Food and Beverage 52

Smart Meetings

SEPTEMBER 28, 2023

Phoenix-based hospitality attorney Lisa Sommer Devlin offered some straight talk. Instead negotiate everything at once with the clauses that fit your needs rather than using general, boilerplate language that could just end up in litigation.” Start with your must-haves upfront,” she said.

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Meetings Negotiating Contracts Hotels 246

Smart Meetings

NOVEMBER 15, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Negotiating Sustainability Contracts 130

Smart Meetings

NOVEMBER 16, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

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Insurance Sustainability Negotiating Meetings 130

SmartMeetings

MAY 9, 2019

The fine print for negotiating win-win agreements. In a recent Smart Meetings webinar, “ A Legal Guide to Partnering with Suppliers ,” Lisa Sommer Devlin, a 25-year veteran hospitality contracts lawyer, shared key insights into negotiating win-win agreements with suppliers. But writing them can be a tricky business.

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Smart Meetings

NOVEMBER 14, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

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Insurance Negotiating Sustainability Contracts 130

Smart Meetings

AUGUST 2, 2024

Smart Meetings Inclusive Experience at JW Marriott Miami Turnberry Resort & Spa this week started with the hospitality basics. Authentic connections made with respect paved the way for business getting done The most important deliverable for a meeting is that everyone feels welcome. Everything else depends on that.

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Contracts Negotiating 2023 Conference 264

Smart Meetings

OCTOBER 23, 2023

Experts weigh in on what needs to change to work together better Editor’s Note : Hospitality sales consultant Steve Steinhart will be speaking at Smart Meetings Extraordinary Experience in Monterey, California, Nov. Register here to hear him in person. So, you have inexperienced buyers working with inexperienced sellers.

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2024 Meetings Contracts Hotels 264

Smart Meetings

AUGUST 31, 2023

Read More: Hospitality Strike Votes Could Increase with Arrival of High-tech Hotels The Union has been in negotiations since April with wages and benefits as the primary sticking point with workers at 40 hotels on strike , one of the largest strikes in recent history. . These negotiations are a fluid situation that changes daily.

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Hotels Meetings Negotiating 2022 246

Smart Meetings

NOVEMBER 15, 2024

Learn More: From Checkboxes to Strategy: Implementing and Leading Sustainable Event Practices Topics included AI adoption, succession planning, contract negotiations, neurodiversity affordances, transportation management and sustainable sourcing.

Insurance 130

Insurance Sustainability Negotiating Contracts 130

SmartMeetings

JANUARY 2, 2018

billion for all manner of fees and surcharges, according to Bjorn Hanson of New York University Preston Robert Tisch Center for Hospitality and Tourism. I have heard of planners negotiating out this fee,” says Lauren Wolfe, a lawyer who publishes the website killresortfees.com. Last year, the U.S.

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Negotiating Hotels Food and Beverage Contracts 75