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Riskmanagement is a dedicated preparedness rather than simply a mental exercise, according to Lisa Sommer Devlin, the most recent Smart Meetings webinar host. In her talk, “RiskManagement 101,” she outlined strategies for dealing with the risks of the industry, as well as how to actively avoid them.
Event Service Professionals Association (ESPA) released a certification program that focuses on event service professionals at convention centers, hotels, CVBs and other venues. Read More : Sustainable Hotel Certification, Explained. “As Event Service Professionals Association’s Certification.
Yesterday, the Events Industry Council issued the Health and Safety for Hotels Accepted Practices Guide. The task force’s hotel work group used the various guides issued by hotel companies as well as resources such as the AHLA Stay Safe program, and other global resources, as a starting point to develop a baseline.
They plan for accidents, venue problems, protesters, weather related issues, and much more. Mark Deane, CEO with ETS RiskManagement brings years of experience to this conversation. Mark is a riskmanagement specialist whose experience stems from his career working as an Operational Officer for the British Government.
The answer is two words: riskmanagement. Event organizers and hosts are responsible for the safety and well-being of their guests and the risks associated with events, in particular the serving of alcohol can be especially daunting. Most venues require a copy of your insurance certificate and may need a certain dollar figure.
Cartotto is complex director of security and riskmanagement for Caribe Royal Orlando in Florida. This practice has been implemented by most—if not all—hotels, but using VMS could help hoteliers identify high-touch areas not previously thought about. What Meeting Planners Should Ask Hotels.
This component includes everything – right from hotels, motels, hostels or any other setup which can provide sleeping rooms to the attendees. When it comes to food and beverages, the restaurant, hotel or the independent caterer, each one of these falls into this category. . Meeting Venue. Finding the most convenient venue.
Read More : RiskManagement: Events are Risky Business Extra costs could also show up indirectly in hotels showing less flexibility for what can be charged to the bill post-program, or just overall less “wiggle room” because the venues are trying to cover their own higher costs. Are staff rotating roles?
Drowning in a sea of protocols and guidance documents released daily by government agencies, venues and organizations? MD: We’re at a crossroads because everything is changing quickly, and the reality is different in different areas of the country and different types of hotels. Hotels have always done a good job of cleaning.
The study, which delved into top safety concerns women business travelers face, found that almost 69 percent of United States travel buyers believe females face greater risk than males and 61 percent feel it’s imperative to consider female safety when implementing risk-management programs.
This short list of places, spaces and notations compiled by the travel riskmanagement company On Call International can help narrow down the options. Don’t worry if you have to stay an extra night to fit in your day of fun; Orlando comes in first in affordable hotel prices. Meeting space: 600,000 sq. Meeting space: 600,000 sq.
Sarah Sebastian with Rose Gold Collective loves the trend of using unique venue spaces as meeting spaces. “I am seeing more and more companies and brands seeking unexpected venues to host meetings in. “I’m seeing higher rates and more limited space this year and next from our hotel partners.
Create a riskmanagement assessment prior to the event, along with a protocol and policy for handling emergency situations. The protocol should be coordinated with the venue, which probably has its own policy for how emergencies should be handled. “On Miller, CSEP, owner of Unbricked Communications in Topeka, Kansas.
Digital RiskManagement: First Steps. Andy Jabbour, an instructor with International Association of VenueManagers’ Academy for Venue Safety & Security , recommends a block-and-tackle straight out of a playbook on Monday Night Football. International Association of VenueManagers (iavm.org).
We are moving to a larger venue for 2017. We have implemented a risk-management manual to our events and we have purchased more event insurance for better protection. Increase in what we budget for food and beverage, and managing other costs more closely. Started implementing a strategic meetings management program.• . •
These steps from communication, legal, and riskmanagement professionals will help you lay the groundwork for reaching out to your attendees and preparing information before an event so that you won’t be left scrambling during one. . • In 2008, a terror group attacked a hotel in Mumbai and held hostages for three days.
Regardless of who is responsible for handling security at hotels and other meeting venues, professional planners should prepare for worst-case scenarios—whether it be a power outage, an active shooter or the many other types of situations that develop. Make copies of the room and venue floor plans.
We spoke with Julie Mauer, vice president of marketing for Silverado Resort and Spa , which evacuated during the Wine Country fires in October for insights into how to keep everyone in your group safe and calm during an emergency at a venue. Conduct regular riskmanagement evaluations. In the Line of Fire.
A rule of meeting safety is ensuring the space, facility or venue is free from harm and offers components and measures that keep it free from harm. Here are a few simple things to do during your next hotel or venue selection. Next time, request that someone from hotel security go along with you for the stroll.
Crisis management planning is like life insurance; nobody wants it, but everyone needs it. Business owners must budget for riskmanagement even when there is no sign of trouble ahead. While hotels or resorts are expensive, off-site venues offer many benefits.
The Event Services Professionals Association just released a customizable toolkit of accessibility checklists hotels, convention centers, and convention and visitors bureaus can customize to show planner clients how they accommodate people with disabilities. read more.
Intimate and Strategically-Chosen Venues . To help facilitate natural interactions between guests, outfit your venue to foster face-to-face interactions and ‘collision spaces’ where guests are more likely to naturally interact with one another. . For more venue inspiration, visit our blog on outside-the-box event locations. .
The Event Services Professionals Association just released a customizable toolkit of accessibility checklists hotels, convention centers, and convention and visitors bureaus can customize to show planner clients how they accommodate people with disabilities. read more.
Visit Orlando hosted a three-day virtual FAM last week for more than 600 planners, showing off what’s new and safe at Orange County Convention Center and a panoply of hotels and resorts. However, some industries put more emphasis on riskmanagement than others. Case Study: A Virtual VIP Club.
Drowning in a sea of protocols and guidance documents released daily by government agencies, venues and organizations? MD : We’re at a crossroads because everything is changing quickly, and the reality is different in different areas of the country and different types of hotels. Hotels have always done a good job of cleaning.
It’s generally not a good idea for a hotel concierge to stand on top of a counter while interacting with guests — but an exception can be made for Connie, a chunky, two-foot-tall robot. Destinations have been early, obvious adopters, offering VR tours of attractions and venues for meeting planners and tourists alike.
Much of that has to do with a growing perception that — in light of mass shootings in malls, office buildings, churches, schools, and other pub-lic spaces in the United States, and terror attacks like last fall’s in Paris, which specifically targeted event venues — conventions have been lucky. Ami Mayfield. Bob Mellinger.
The original venue for its 2016 World Education Congress (WEC), the Pennsylvania Convention Center in Philadelphia, was now unavailable because the Democratic National Convention would be held there in summer 2016. And the alternative venues offered by the Philadelphia Convention & Visitors Bureau didn’t meet MPI’s needs.
Much of that has to do with a growing perception that — in light of mass shootings in malls, office buildings, churches, schools, and other public spaces in the United States, and terror attacks like last fall’s in Paris, which specifically targeted event venues — conventions have been lucky. Ami Mayfield. Bob Mellinger.
And with event insurance it’s all about riskmanagement. courtesy of smartybook.com Some think that the venue, hotel or even our own company insurance automatically covers us during event time. It makes no difference how much planning or hard work you do; how many people attend or the location of the event.
Our Mobile Event Apps work in tandem with the virtual web venue which is accessible on Desktop & Laptops, allowing attendees access to the full event experience remotely and onsite. When it comes to event riskmanagement during a pandemic, effective communication is as important as your plans and safety procedures.
MPR’s sales team is in contact with upcoming clients “to keep them abreast of the situation once Irma passes,” Segarra said, while its destination-services team is working with local hotels and other venues to reschedule anything that was canceled this week because of Irma.
It was a new conference experience, and Kirsten wanted to make sure everyone knew what to expect, from the “campus concept” that encompasses the BCEC and three nearby hotels, to first-time programs like the Peer-to-Peer Exchange and the Speaker Connection Zone, to the extra security surrounding opening keynoter Bill Gates.
The Showstop Procedure is a fast, coordinated and controlledresponse to emergency conditions that involves a communication chain and assigned roles and responsibilities among event team members, including performers reps, safety coordinators, crowd managers, stage managers, security personnel, promoters, venuemanagement and local authorities.
In most situations and venues, meeting planners need to provide fair and equal accommodation (meals) to people with allergies, much in the way they might provide wheelchair access — as long as the accommodation doesn’t present an undue burden, such as exorbitant cost. I actually am more frustrated on that side than I am with the attendees.
In most situations and venues, meeting planners need to provide fair and equal accommodation (meals) to people with allergies, much in the way they might provide wheelchair access — as long as the accommodation doesn’t present an undue burden, such as exorbitant cost. I actually am more frustrated on that side than I am with the attendees.
I think most planners are either too trusting of the venue and what it provides as far as service, and/or they’re a little … ignorant of the technical aspects of it. that are around the hotel, and especially in the meeting space,” Schultze said. The long-lasting repercussions of that.”. New York City’s Jacob K.
I think most planners are either too trusting of the venue and what it provides as far as service, and/or they’re a little … ignorant of the technical aspects of it. that are around the hotel, and especially in the meeting space,” Schultze said. The long-lasting repercussions of that.”. New York City’s Jacob K.
Another hotel sales rep pointed out that hotels don’t have flexibility on AV pricing, especially if the teams are outside contractors. Planners are so tech-savvy these days, they can bring their own equipment,” suggested a hotel sales director. The union doesn’t allow that,” explained a hotel sales rep. “If
File the participant list, venue and emergency contacts with the local embassy. They even contacted members of the group who had moved to other hotels to verify that they were safe. Ask the hotel to brief the group about emergency procedures during orientation. On July 31st.,
One tactic for creating firearms guidelines that Johnston has recommend to clients is the “home office policy”: Apply to the event and event venue(s) the same rules for gun possession found at your organization’s headquarters. Our staffs met with the management of the Henry B. It’s about matching your culture,” Johnston says.
But for the day-to-day, bread-and-butter meetings and events, planners don’t always bring the risk discussion into the picture. This is what I want them to start paying attention to—whether it’s a small meeting at a local hotel or a medium-sized one, risk should be considered. KC : Absolutely, JT. They won’t always be there.
“Do you think masks/no masks, vaccines/non-vaxed will or should be an addendum on contracts with venues? Or is it location based, and a mutual understanding between venue and planner?” Do you think masks/no masks, vaccines/non-vaxxed will or should be an addendum on contracts with venues? was an early question.
The Philadelphia Marriott Downtown’s decision to host the Moms for Liberty national convention has lawmakers asking questions, and raises important riskmanagement issues for meeting professionals to consider. In their letter, the lawmakers urged the hotel to reconsider hosting the event and posed three questions: 1.
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